Delivery and Returns

Delivery within New Zealand

We use NZ Post for dleiveries

We try to despatch your order the same or next day after receiving it. It normally take approx 3 days to arrive.

Unfortunately we cannot guarantee Saturday delivery.

We suggest you allow 1-2 extra days for rural delivery.

Should you require something urgently then please contact us by telephone.

In the event of non-delivery within this time frame please contact us so that we can track and trace your order.

Returns within New Zealand

We are proud of our designs which have been carefully hand crafted by us. However should you not be entirely happy with your purchase, or if you receive damaged or defective items, we will either issue a refund or exchange the item upon its return. You will not be charged any additional shipping or handling fees for replacement.

International Delivery

Any International orders are either posted “Air International” using New Zealand Post’s International Air Service or couriered by DHL.

Upon receipt of your order we will contact you with both options so you can decide on how it is to be sent.

Delivery to most countries by Airmail will take between 1 to 2 weeks.

Delivery by DHL courier service will take between 3-5 days.